It is best practice to record rework that may be caused through workmanship and other reasons.
Recording rework is an important key performance indicator (KPI) for many companies and provides a insight into the costs of quality
The suggested method is:
- Go into the job Summary Area of a Job
- Press the NCR button
- Complete the NCR Form
If the job requires repeating, or further then:
- Copy the existing job (keeping the same BOM)
- Ensure there is zero value in the invoice grid
- Tag the job as 'rework' (to allow time to be tracked
- Reissue the jobcard and complete the job as normal
- Invoice the original job.