M-Power can be hosted on your own server, or on our cloud-based server.
Depending on how M-Power is hosted you can access M-Power in the following ways:
- Web Browser
- Remote desktop
- Remote APP
Prerequisites:
- A username and password on the computer that M-Power is installed on
- The IP address or Host Name and Port (typically 3389) of the computer that M-Power is installed on
- The Operating system you are connecting from
Operating System Specific Instructions:
Adjusting the size of the M-Power window / Making the M-Power window Fullscreen:
- Windows
- Mac
Adjusting the size of Icons/M-Power within the Remote Desktop Session:
From within the Remote Desktop window, right-click on the desktop and select 'Screen Resolution' then 'Make test and other items larger or smaller'. Here you can choose a level of magnification, typically 125% is sufficient. If the options are greyed out you may need to apply a Microsoft Hotfix to the server computer, more details at this link: http://support.microsoft.com/kb/2726399
Troubleshooting:
My Session starts but is immediately logged out
- Check with your system administrator to ensure that your user account on the server is a member of the Remote Desktop Users security group.
Have more questions? Submit a request